Genesys

Twentyseven Communications is independent registered partner of Genesys Telecommunications . We provide an objective perspective and use best practices using the latest technology and information.

Genesys Peak-Performance Sales Seminars

Genesys Solution Selling Seminars will teach your sales team our proven 7 Step Process that will differentiate you from everyone else and help your team become true peak performers.  The Twentyseven Communications Peak-Performance Sales System is a precise step-by-step customer focused sales methodology that maps core Genesys capabilities to proven selling techniques. Learn more…

Technical Account Management (TAM)

Twentyseven Communications can manage Genesys installations for all phases of project planning including proposal, cross functional Project Plan, Phase/Milestone tracking, maintaining integrated schedules, recommending and communicating features, time, and people trade-off issues, and project completion analysis and reporting. Learn more…

About our Consultants

The strategists at Twentyseven Communications, being former Genesys employees, pioneered both the SIP and IVR initiatives at Genesys and were part of the CTO team determining the long-term vision for Genesys.

We have taken part in:

• Pioneering the IVR initiative at Genesys from 1996 until the delivery of GVP
• Global product launch of the first Genesys IVR product
• Pioneering the SIP Initiative at Genesys and delivered SIP sales training in over 10 countries
• Orchestrating and advancing Genesys CTI Solutions globally.